When you need a tow in Stanmore Bay, it’s normal to have questions about how the process works, what it costs, and what to expect when help arrives. To make things easier, we’ve put together a detailed FAQ covering the most common questions we hear from customers across Stanmore Bay and the wider Hibiscus Coast.

 

1. How quickly can you get to me in Stanmore Bay?

We aim to respond as fast as possible. Because we’re based locally, we can usually reach most parts of Stanmore Bay within a short timeframe. If we’re already on the road, we’ll give you an accurate ETA when you call.

 

2. Do you tow all types of vehicles?

Yes — we can safely tow cars, 4x4s, vans, utes and light commercial vehicles. We also specialise in transporting classic cars and vehicles that require extra care.

 

3. How much does towing cost?

Pricing depends on the distance, vehicle type and whether you need additional services such as winching or recovery. We’re always upfront with costs and can give an exact price before we dispatch the truck.

 

4. Can you help if my car won’t start?

Absolutely. We can assist with flat batteries, flat tyres, or vehicles that simply refuse to start. For flat batteries, we carry professional jump-start packs to get you moving again.

 

5. Do I need to be with the vehicle?

It’s ideal if you can be there, but if not, we can still help. Many customers arrange to leave the keys somewhere safe or tell us how to access the vehicle. Just let us know when you call.

 

​6. Do you offer accident and breakdown recovery?

Yes — we handle both accident recoveries and standard breakdown towing. If your vehicle is stuck, off the road or unable to move, we have the equipment to recover it safely.

 

7. Can you tow lowered or classic cars?

Definitely. We have extensive experience with lowered vehicles, prestige cars and older classics. Your vehicle will be treated with complete care from pickup to drop-off.

 

8. What areas do you cover from Stanmore Bay?

We tow throughout Stanmore Bay, Red Beach, Orewa, Silverdale, Millwater and the broader Hibiscus Coast. We can also transport vehicles further afield if required.

If you have a question that isn’t listed here, feel free to give us a call. We’re always happy to help and can provide advice over the phone before we head out.